Returns & Exchanges

At Fluff Casual Cosmetics, we want you to love your glow. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all seals are intact for hygiene reasons, and include your packing slip.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.